Subrahmanyam Mantha
Angestellt, Business Leader, Infinite BPO Pvt Ltd
Hyderabad, Indien
Werdegang
Berufserfahrung von Subrahmanyam Mantha
Bis heute 18 Jahre und 4 Monate, seit März 2006
Business Leader
Infinite BPO Pvt Ltd
Responsible for Presales, Business Development, account management and oversee operations to ensure client expectations are met.
2004 - 2006
Business Leader - Healthcare
Patni Computer Systems
Responsibile for setting up Healthcare BPO practice for Patni BPO, presales,account management, and responsible for operations and Service Delivery
2002 - 2004
Head - Operations
Symphony Data Pvt Ltd
Responsible for setting up of offshore operations for Symphony Data in Hyderabad, India. Managing & monitoring the vendor relationships for the outsourced functions. Responsible for Business Development, client relations and strategic planning of BPO operations for Symphony Data
2000 - 2002
Manager - Customer Service
ABN AMRO Bank
Instrumental in Establishing Hyderabad Branch of ABN AMRO Bank as a pioneer team member from its Project phase. Handled Customer Service Function to maximise client satisfaction,retention and Cross Sell Opportunities, was the Branch Champion in the system Change Project WRAP.
1996 - 2000
Process Developer
GE Capital International Services
Responsible for operations, team management, client SLAs
Ausbildung von Subrahmanyam Mantha
- Bis heute
Institute of Business Administration and Management (IBAM)
Finance and Marketing
Andhra University
Sprachen
Englisch
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