Subroy Yellan
Bis 2016, Manager, John Deere
Pune, Indien
Werdegang
Berufserfahrung von Subroy Yellan
Bis heute 7 Jahre und 8 Monate, seit Nov. 2016
Senior Manager Techanical Customer Service
Phillips Machine Tools India Pvt Ltd
Spearheading the entire business operations; improving the service efficiency by providing quick service • Strategizing the process functions to enhance machine uptime • Managing team members, including technicians and advisors, ensuring team objectives and sales goals are being performed properly • Displaying extensive working knowledge of industry standards and practices, including product details and company services offered • Maintaining customer relationships and ensuring repeat customers
Responsible for Engineers Goal Setting & Evaluation of their PMS Provides technical direction, mentoring, and expertise to project team members, contractors, maintenance, and management in the implementation of large projects. Analysis of Maintenance Metrics- Machine Uptimes, Maintenance cost & Capex Utilization. Responsible for New Machine Procurements, Supplier Evaluations, Modifications & major repairs to improve Equipment Efficiency.