Sudeep Pondala

Responsible for market customization software development projects.

Responsible for wire line and wireless market customer adaptations, Rapid Product Changes, requirements clarifications and definitions together with the technical solution management from market units and product management.

• Responsible for Standard Software design of Core Networks • Job involved complete software development life cycle activities, i.e. Requirements understanding, feasibility analysis, implementation, Function testing and delivery of standard software for core network releases. • Responsible for design of several key features for Ericsson core Network releases.

• Network Administration and support. • Developed secure web interface for Customers of M-Base. • Administered and secured huge data transfer from legacy database to Oracle database

Data Network & systems Administration for ISP Network. • Network planning, Maintenance and Customer Support & Support coordination. o CISCO 2650 Switch configuration and maintenance o Radius Server for AAA o Squid Proxy ( Proxy & Cache server) Configuration and maintenance • Awarded for best customer support provided with least TTR (Time to Resolve). • Directed the Marketing and support Team, to capture more customers and resolve technical issues in least possible turnaround time.