TOLGA GENÇ

A District Office in Istanbul Performing human resources processes and administrative tasks effectively. Responsibilities: o Coordinated all administrative works of Disctrict Office o Processed all human resorces paths right and regular on Discrict Office and branches o Coordinated the budget workouts o Analysed the employee candidates by CVs o Made feasibilities for the locations where new branches can be opened

A Disctrict Office in Istanbul Improving the performance of the sales management structure of 50 branches and the market position of Akbank compared to the competition in this way. Responsibilities: o Coached the branches for the SME banking activities o Composed local marketing strategies by doing market researches o Given support to the branches for the customer relations management and especially customer contacts

A District Office in Istanbul Performing human resources processes and administrative tasks effectively. Responsibilities: o Coordinated all administrative works of Disctrict Office o Processed all human resorces paths right and regular on Discrict Office and branches o Coordinated the budget workouts o Analysed the employee candidates by CVs o Made feasibilities for the locations where new branches can be opened

A Disctrict Office in Istanbul Improving the performance of the sales management structure of 64 branches and the market position of Akbank compared to the competition in this way.

New Horizons Project Coordination of the works of the project “New Horizons” to ensure compliance of the bank to changing competitive conditions. Coordinated Topics: o Services that focus on customer o Variety of the branches o Profit efficiency and performance management operations o Operational profitability o Credit assignment ve risk management operations o IT and HR infrastructure

Worked for the branch (opening, modification, closing) coordination.