Tamer Alaa

Increasing Portfolio Sales by understanding Customer pain points and finding the right solution within Nokia Portfolio that creates the right value argumentation . Create Business Cases for Advanced Systems & Services Portfolio of Public Safety, IoT & Data Centers Facility Solution into Vertical Segments of Smart Cities and Utilities.

Ramping up Company setup financially and Developers resources ( internal and freelancers ) . Building Company portfolio in "Shopping Retailer Analytics " for Consumer Behavior Analytics for Brick and mortar Stores and Educational Technology for remote educational information delivery . Building digital transformation portfolio to fit most of the Small and medium enterprises in Dubai market .

Talent management covering hiring, training, development, appraisal and mission assignment to maintain leadership in the competence of technical support. Creating several new services like software care audits Orascom, Pakistan, Egypt and Algeria. Line Management for 100 Technical Support Engineers.

Managed projects for installation and commissioning of 2G and 3G networks and customer support in various countries in the MEA region. Responsible for coordinating on time supply of equipment, mobilizing human resources for installation and maintenance of networks, liaising with customers to provide updates on progress and review milestones and ensure on time completion of projects. Customer Management for 1st entry Telecom Operator.