Tom Klinnert

Angestellt, IT Area Lead - Customer & Onsite Services, MAN Energy Solutions SE

Augsburg, Deutschland

Fähigkeiten und Kenntnisse

Teamleitung
Management
IT Project Management
Steuerung von Dienstleistern
ITIL V3 Service Operation
Service Delivery Management
Service Desk
Service Design
Knowledge Management
IT-Infrastruktur
Product Management

Werdegang

Berufserfahrung von Tom Klinnert

  • Bis heute 4 Jahre, seit Juli 2020

    IT Area Lead - Customer & Onsite Services

    MAN Energy Solutions SE

    Responsible for world wide IT ServiceDesk & Onsite Support @ MAN Energy Solutions Additional roles: - Provider Management Areas: Mobile & Landline Communication, Client Onsite Support, Hardware Order and Delivery - Project Leader for Rollouts (Client Hardware) - Chapter Lead 2nd Level Support @ MAN Energy Solutions

  • 2 Jahre und 5 Monate, Feb. 2018 - Juni 2020

    Head of Gobal Onsite Support

    MAN Energy Solutions SE

    - Provider Management Areas: Mobile & Landline Communication, Client Onsite Support, Hardware Order and Delivery - Process Design and Process Implementation Areas: Mobile & Landline Communication, Client Onsite Support, Hardware Order and Delivery - Project Leader for Rollouts (Client Hardware) - Hardware Release Manager - Technical Consultant Areas: Mobile & Landline Communication - tendering assistance

  • 5 Monate, Okt. 2017 - Feb. 2018

    Team Coordinator

    MAN Diesel & Turbo SE, Augsburg

    - Team Coordinator - Client Operation & Support (5 Team Member) - Provider Management Areas: Mobile & Landline Communication, Client Onsite Support, Hardware Order and Delivery - Process Design and Process Implementation Areas: Mobile & Landline Communication, Client Onsite Support, Hardware Order and Delivery - Project Leader for Rollouts (Client Hardware) - Hardware Release Manager - Technical Consultant Areas: Mobile & Landline Communication - tendering assistance

  • 4 Jahre und 9 Monate, Feb. 2013 - Okt. 2017

    Communication Supporter

    MAN Diesel & Turbo SE, Augsburg
  • 2 Jahre und 8 Monate, Juli 2010 - Feb. 2013

    Senior Consultant

    MaWoH GmbH

    Senior Consultant, Neukundengewinnung, Projektmanagement

  • 1 Jahr und 3 Monate, Apr. 2009 - Juni 2010

    Team Leiter / IT-Systemadministrator

    Weiß EDV Service GmbH

    Team Leiter / IT System Administrator MAN IT Services GmbH / IBM / T-Systems, MAN Nutzfahrzeuge AG, MAN Turbo AG, manroland MVD OST, Schaeffler KG

  • 2 Jahre und 9 Monate, Juli 2006 - März 2009

    IT-Systemadministrator

    Weiß EDV Services GmbH

    IT System Administrator MAN IT Services GmbH, MAN Nutzfahrzeuge AG, MAN Turbo AG, manroland MVD OST, Schaeffler KG

  • 2 Jahre und 10 Monate, Sep. 2003 - Juni 2006

    IT-Systemkaufmann

    SWS Nethouse

Ausbildung von Tom Klinnert

  • Bis heute

    Wirtschaft

    Abitur

Sprachen

  • Deutsch

    Muttersprache

  • Englisch

    Gut

Interessen

Kino
Gaming
Finanzen

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