Torsten Reimann

Angestellt, IT-Technician UHD and Onsite for Mercedes Benz Ludwigsfelde GmbH, Computacenter AG & Co. oHG

Berlin, Deutschland

Fähigkeiten und Kenntnisse

Driving licence: class 3 (German)
Network Administration
Client and User Data Management
Domain; VLAN; IP-Network and Site-Server Managemen
Microsoft Office 200-2013
IT Support/UHD (1st & 2nd Level; Onsite)
Remote Support (RealVNC; Juniper Lync; Skype; msra
Ticket-Systeme (OSD; CISM)
Complain management and communication training
Software (re-)distribution (SMS; SCCM; SDWI)
Active Directory (Basic skills)
Microsoft Windows XP 7 10
Siemens Databases: NetPro2000; Saldo; COB; GlobalT
Zero Touch Installation (Fault clearance and logfi

Werdegang

Berufserfahrung von Torsten Reimann

  • Bis heute 6 Jahre und 6 Monate, seit Jan. 2018

    IT-Technician UHD and Onsite for Mercedes Benz Ludwigsfelde GmbH

    Computacenter AG & Co. oHG

    UHD and Onsite Support for the Mercedes Benz Ludwigsfelde GmbH.

  • 2 Jahre und 5 Monate, Aug. 2015 - Dez. 2017

    IT-Technician UHD and Onsite for Mercedes Benz Ludwigsfelde GmbH

    DIS AG

    UHD and Onsite Support for the Mercedes Benz Production site Ludwigsfelde.

  • 5 Jahre, Aug. 2009 - Juli 2014

    Technical support for Siemens (1st and 2nd level)

    SELLBYTEL Group GmbH, Berlin

    Management of user and client data in different databases; Problem management for nearly all siemens standart software and software distribution; Problems with client re-installation over the network (Zero Touch Installation over PXE) including checks of logfiles, VLANs, Domains, Site-codes, IP-Address, conectivity and BIOS settings; Work with a ticket system (OSD/Remedy) for documentation and/or forwarding to 3rd level partys.

  • 2 Jahre und 1 Monat, Apr. 2007 - Apr. 2009

    PC-Technician for client hardware

    ACom PC Technikcenter GmbH, Berlin

    Troubleshooting of customer client hardware; Hardware and software changes/replacements including driver management for the operating system; warranty checks and repair cost offers for the customer.

  • 10 Monate, Juni 2006 - März 2007

    Field Technician for Wincor/Nixdorf Revendo systems

    CANCOM NSG, Berlin

    Ordered field-change on many Revendo systems from Wincor/Nixdorf at the customer site; Troubleshooting, ordering and replacement of defective parts.

  • 2 Jahre und 4 Monate, Jan. 2000 - Apr. 2002

    PC-Technician for client hardware

    Indat GmbH, Berlin

    Construct, test and change of new client buildups; Troubleshooting of customer client hardware; Hardware and software changes/replacements including driver management for the operating system; Customer consulting for hardware components

  • 1 Jahr und 4 Monate, Apr. 1998 - Juli 1999

    Editorial Assistant

    Redaktionsbüro Typemania, Falkensee

    Compile, test and managemnt for cover CDs for various magazines; Legality checks for the software and some additional material

  • 10 Monate, März 1995 - Dez. 1995

    Customer service for telephone systems

    Alcatel Business Systems Deutschland GmbH, Berlin

    Software field-change and configuration for ALCATEL telephon systems; Troubleshooting and replacement of defective parts; Management of the service warehouse

Ausbildung von Torsten Reimann

  • 1991 - 1995

    Kommunikationselektroniker Fachrichtung Informationstechnik

    Alcatel SEL AG

Sprachen

  • Deutsch

    Muttersprache

  • Englisch

    Fließend

Interessen

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