Ujval Matele
Angestellt, Lead Analyst, Eaton
Pune India, Indien
Werdegang
Berufserfahrung von Ujval Matele
Bis heute 7 Jahre und 7 Monate, seit Dez. 2016
Lead Analyst
Eaton
Over 10 Plus Years of Hands on Experience on CISCO Voice (UCCE) Contact Center Solutions
1 Jahr und 8 Monate, Mai 2015 - Dez. 2016
Senior Analyst
Symantec Corporation
OnSite Assignment to Germany. Maintaining Datacenter with all UCCE components which support 300 customers. Implement & Design of IPCC ver 7.0.5 to 9.0.3 and CIM Email/Chat support. Change Validations on Core environment, Cisco HTTS team interactions for recommendation. Leading Accenture Level 2 and Level 1 support teams for Business Impacts/Critical Outages. Experience on CUCM,Unity,CDR,CUPS/CUSP, SIP Gateways,CUIC Reporting,IPCC,CVP,CIM EIM/WIM, IVR components. CCVMS Migration Avaya to CISCO Contact Center
2 Jahre, Feb. 2010 - Jan. 2012
Software Engineer
Capgemini India Pvt Ltd
Sprachen
Deutsch
Gut
Englisch
Muttersprache