Valeria Koltovski
Angestellt, Partner Manager DACH & CEE & CIS, Vonage
München, Deutschland
Werdegang
Berufserfahrung von Valeria Koltovski
2 Jahre und 6 Monate, März 2015 - Aug. 2017
Associate Market Manager JET_Austria SKI
Expedia
• Sales • Key Account Management • Market responsibility - KPI related • Contractual negotiations & Revenue optimization • Customer Relationship Management – Point of contact (B2B) • Cooperation with international tourism associations
2 Jahre und 1 Monat, März 2013 - März 2015
Market Associate
Expedia
• Account Management (B2B) • Major point of reference for hotel partners • Improvement of efficiency of internal processes • Acquisition, cross- sell and contract negotiation activities • Consulting and revenue optimization for hotel partners • Reporting and analysis of the performance • Drafting & execution of mass mailing programs • Marketing & promotion of new seasonal deals • IT training for hotel partners – first level support
4 Monate, Nov. 2012 - Feb. 2013
Execution of Service Improvement Programs/Quality Management
Institute for Hospitality Management, Frankfurt, Germany
• Quality Check with selected hotels • Evaluation and reporting of service quality (contracted hotels) • KPI reporting to management
7 Monate, Apr. 2012 - Okt. 2012
Trainee - Revenue Optimization
Worldhotels AG, Frankfurt am Main, Deutschland
Master Thesis “Customer Satisfaction in Key Account Management”
7 Monate, Feb. 2011 - Aug. 2011
Trainee - Sales & Marketing & Guest Relations
Park Hyatt Milan, Milan, Italy
• Online Marketing & Social Media activities • Marketing activities to target Russian markets • Guest Relations
7 Monate, Feb. 2010 - Aug. 2010
Trainee - Rooms Division Supervisor
Rome Cavalieri Waldorf Astoria Collection, Rome, Italy
• Responsible for internal logistics • Quality Management
Ausbildung von Valeria Koltovski
1 Jahr und 2 Monate, Sep. 2011 - Okt. 2012
Innovative Hospitality Management
MHMS & Turismo Universidad Ramon Llull & Oxford Brookes University
Focus: Business Innovation, Entrepreneurship and Hospitality Management (Master Thesis in cooperation with Worldhotels AG: „Key Account Management & Customer Satisfaction“)
4 Jahre und 1 Monat, Sep. 2007 - Sep. 2011
Hotel Management
Hotel Management School Maastricht - Zuyd Hogeschool
- Focus: Hotel Management, Organization, HR and Concept Development (Bachelor Thesis in cooperation with Vivai Software AG: Medical Tourism „Quality Beyond Boundaries“)
Sprachen
Deutsch
Muttersprache
Russisch
Muttersprache
Englisch
Fließend
Italienisch
Gut
Niederländisch
Grundlagen
Französisch
Grundlagen
Lettisch
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