Viktorina Lintsova

*Managed a community of 500+ international program graduates and young professionals with a focus on retention (98%) and engagement of key clients *Co-created content and facilitated 10-and 3-week Bootcamp programs with 450+ participants, providing a positive exchange of experience and networking opportunities *Built a partner network of language learning companies and external experts, facilitating marketing campaigns and organizing weekly collaboration events, ensuring smooth cross-team communication

- Managed strategic partnerships with key clients; served as a liaison between partners in Russia, USA, and EU - Facilitated online training led by US partners for our sales team (assisted with adaptation to local markets) - Assisted in organizing one of the largest dealership events in Russia - ROAD Convention 2019, attracted 18 companies for the IT-HUB, prepared and conducted IT-PITCH competition

- Effectively helped people to overcome fear of flying through personal consultations, online and offline group courses, accompanying fearful flyers in-flight. - Assisted in developing online course structure. - Lead various projects at the Center (new website development, app translations, social media).

- Developed and implemented marketing strategies to promote Language Travel programs through EF language schools in Moscow and other regions - Managed a team of 3 product managers and over 30 sales representatives, coordinating the sales process for and insuring the success of departing groups (over 3000 students total) - Organized regular training seminars and annual conferences for sales representatives to share product knowledge, improve sales performance and increase team motivation

- Acquired new clients through networking events, design of marketing materials and upkeep of company website (designed content for the new website) - Consulted clients to assess training needs and evaluate effectiveness of the programs - Improved existing and developed new course materials by researching current trends and publications on best management practices for presentation topics - Co-facilitated retreats and seminars - Wrote articles for the weekly newsletter