Vishal Sandhu

Internal & external technischer kunden support MCP Technisch operative account tätigkeiten / Backoffice Kunden onboarding über diverse Plattformen mit ext. Partnern IT Business Administration (SW & HW) Redaktionelle Erstellung von helpcentre Artikeln

Integrating/Monitoring service Level data & sending SL-Reminder. Integrate alert stages and track important/escalated cases. Integrate data from other service providers. Monitoring the agent availability / Supervising & guiding them through ticket processes. Daily contact with Hyper vision to improve SL / Close contact with other platforms & breakdown managers (BDM). Supervising & assigning the incoming faxes to agents and new cases out of the inbox Dealing the requests from MAN Service und Support Gmbh

Monitoring Merchandise and Creating shipping documents. Preparing weekly undelivered list of parcels. Print Shipping labels and schedule their Pickups. Preparing Custom Parcels and sending them for inspection Communicate with UPS Asia pacific region in terms of shipment inquiry.

Developed Fundraising strategies in coordination with volunteer team members Signing People for different ongoing Campaign. Assisted With fundraising and administrative duties as needed.

Promotional Campaign

Merchandising Store inventory Dealing with customers at counter Promoting Fly buys( Loyalty program) and lotto Complies with HSSE and Food safety Achieving weekly/ Monthly sales target

Economics, Accounting, Finance, Management information System.

HR, Leadership, Marketing,