Vivian Huang

is out learning. 🎓

Angestellt, CEO APAC, Natsana GmbH

Mannheim, Deutschland

Fähigkeiten und Kenntnisse

Project Management
CRM
Management
Leadership
Business Process
Vendor Management
IT Service Management
Pre-sales
Team Management
Call Centers
Service-Level-Agreements
ITIL
IT Operations
Marketing Strategy
Account Management
Business Analysis
IT Infrastructure
E-commerce
Cloud Computing
Process Improvement
Global E-commerce
Supply Chain Management
Deutsch
Support
Informationstechnologie

Werdegang

Berufserfahrung von Vivian Huang

  • Bis heute 1 Jahr und 6 Monate, seit Jan. 2023

    CEO APAC

    Natsana GmbH

    Responsible for business expansion for our 3 premium food supplements brands: Nature Love: https://www.nature-love.de Natural Elements: https://www.my-ne.com/de FEEL NATURAL: https://feel-natural.de

  • 1 Jahr und 11 Monate, März 2021 - Jan. 2023

    E-Commerce Manager APAC

    Spectrum Brands

    • Managing E-Com business in APAC, Including China, Japan, ANZ and another 11 countries in APAC • Cooperating with US, EMEA, APAC digital marketing, graphics, sales, trade marketing, brand managers, legal and regulatory teams. • Initiating and leading E-Com projects in APAC. Coordinating with internal colleagues, distributors and agencies • Operational E-Com business management for Amazon (Brand Store set up, Content optimisation, Campaigns management, Inventory management etc.).

  • 4 Jahre und 6 Monate, Okt. 2016 - März 2021

    Market Manager for China

    Apotheke am Wachenberg

    1. Creating and planning campaigns for Chinese webshop 2. B2B and B2C customer manangement 3. Managing external partners to conduct marketing activities and discover new growth opportunities 4. Product and category management, price calculation in collaboration with other departments 5. Sales-Forecast and marketing budget control 6. Plan and track budget and work closely with the media agency/platform and recruitment of employees in China 7. Coordination of Chinese Marketing Channels 8. Manage P&L

  • 2015 - 2016

    Self-employed

    Familymall.de

    1. Implementation and optimization of Chinese online shop in cooperation with developers 2. Setting up export process with the operation team in China 3. Own and lead campaign excecution (Weibo, Wechat, JD, YMT, Taobao etc.) 4. Hiring and coaching new employees 5. Closely with logistic companies 6. Planning, Coordination and management of resources and budgets 7. Catching the earliest information about new laws/policies from official/private chanels 8. Acquire customer from different channels

  • 3 Jahre und 8 Monate, März 2011 - Okt. 2014

    Team Lead,IT

    Cargill

    1. Manage an IT team in China from different locations 2. Responsible for 7000+ end user support in China 3. Cooperation with 3rd party companies for projects 4. Acting as single point of contacts for customers (1st level support and 2nd level support 5. Relationship management with business partners from different business unit 6. Project management 7. Planning, coordination and management of resources and budgets 8. Hiring new employees

  • 2011 - 2013

    IT Service Team Lead

    Freudenberg Gruppe

    1. Lead a team in China and responsible for 20+ German business customers 2. Acquire new German business customers 3. Hold regular meetings/visits for customers 4. Provide feedback channels 5. Ensure the service quality achieve the SLA 6. Daily operational service management

  • 3 Jahre und 8 Monate, Juni 2007 - Jan. 2011

    Customer Solutions Specialist

    HPE

    IT Support

Sprachen

  • Deutsch

    Gut

  • Chinesisch

    Muttersprache

  • Englisch

    Fließend

  • Japanisch

    Grundlagen

  • Französisch

    Grundlagen

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