Volker Hamel

– International sales support & solution consultancy – Bid Management for key projects, tenders, offers incl. cost/price management – Finding solutions for new & complex challenges – Training & leading regional team members to spread & transfer knowledge & experience – Biometric expert (focus on face recognition & video) – International CRM, partner support, customer care – Speaking engagements, participation to international trade shows – Internal organization, QM, cross business unit cooperation

Continuous employment at world-wide leading solution provider for augmented identity ZN Vision Technologies AG, Bochum, Germany changed to Viisage Technology AG, Bochum, Germany changed to L-1 Identity Solutions AG, Bochum, Germany part of Safran Morpho changed to Safran Identity & Security, Paris, France changed to IDEMIA Identity & Security Germany AG

– Pre-sales and sales support – Business development – Offer and response management – Solution design and architecture – Biometric expert (focus on face recognition and video) – Consultancy, commercial and technical – International CRM, partner support and customer care – Customer and partner workshops, event and tradeshow participation – Speaking engagements

Secure Credentialing Division including biometrics – Technical sales / pre-sales – Business development – Offer and response management – High level solution design – Consultancy, commercial and technical – International CRM, partner support and customer care – Customer and partner workshops – Event and trade show support and participation – Speaking engagements

Managment of Security related issues during participation in Security Program for Projects including Classified Information

Solutions for biometrics and secure documents – Technical sales / pre-sales – Business development – High level solution design – Consultancy – Customer and partner workshops – Event and trade show support and participation

Customer care and support for security systems, biometric solutions and medical technology – Establishment and lead of customer support department for products and solutions – Project management and installations – Lead and conduction of internal and external trainings – Lead for customer documentation (manuals, technical guides etc.)

IT consultancy, Web- and Graphic-Design, Maintenance of web pages

Intern later full-time employee in the departments Marketing and IT of a company for advanced computer technology – Assistance product management – Sales support – Event and trade show organization – Editorial work, web- and graphic-design – Partner and customer support – Production and system administration

Lessons for Grammar School / High School Students, Preparation for A-Levels / High School graduation

Application-oriented Thesis "Using modern information technologies to solve Flow-Shop problems" original Title (German): "Einsatz moderner Informationstechnologien bei der Optimierung von Flow-Shop Problemen"

Department for automation solution – Analysis of Supply Chain Management – Analysis of optimization procedures – Database structures and design – Statistical analysis of optimization procedures – Test of optimization tools

Order processing, Proposals, Invoicing, Management of IT system for goods, offers, orders and invoices, Template generation and macro programming

Editorial work, Graphic-Design, Implementation of the office IT, Employee training

Informatics and Information Management, Planning and Organization, Advances Microeconomics, Economic approach to Environment and Resources