Yevgen Kokhan

- improving quality of credit portfolio (collections, rescheduling, repossessions) - coordinating credit and underwiting processes locally - performing risk assessment and credit check for new deals and for reschedules - coordinating repossession actions - adhering of global policies and best practice routines in risk and operations areas - reporting to headquarter Achievments: - more than 350 vehicles were repossessed (portfolio downsized a half) - delinquency ratio was put under control - crystallization

- coordinating complicated leasing deals (communicating to employees and management, negotiating customers) - covering activity of "SEB Leasing" LLC - advising to CEO and board on remedial management matters - advising to CEO and board on security matters Achievments: - 2 vulnerable and big leasing transactions were closed

Supervising 4 units (15 subordinates): Information security unit: Physical security & investigations unit: Economic security unit: Remedial management unit: Achievments: - new security policy and procedures were implemented - new structure of Security Dept. implemented (cost effective and transparent) - started development of ownership concept and delegation of authority within user rights allocation procedure

-maintaing credit-loss level at 1% -decreasing bad-debt portfolio (collections and write-offs) -soft collections and partial involvment on legal stage -supervising hard collections actions performed by outsourced collection companies -communicating bailiffs, police, prosecutors on debt recovery matters -implementing group policies\procedures on assets recovery matters Achievments: - credit-loss level was kept on 1% - function of remedial managment was established

- Communication\negotiation\soliciting customers - Deals originating and structuring (loans, deposits, trade finance) - Financial\business analysis of companies and presenting applications to a credit committee - Supporting daily customer's operations on a bank side - Executing AML & Compliance procedures towards assigned portfolio Achievments: - handling biggest loan portfolio (1/5 of total) - acquired several international customers

- Effective customer communications (helpdesk, onsite trainings) - Perfect customer’s problem-solving - Improving customer support\ technical services (rollout of new e-banking system) - Improving financial services through software (rollout of new software products) Awards: - 2nd Quarter 2005 "100 Quality Shares" Award - 2nd Quarter 2005 High Performance Award - Individual award "Quality performance" Dec 2004

International Law

Informatics