Zahhar Kirillov

End-to-end delivery management of complex digital transformation projects in enterprise environment for banking and insurance domains. Responsible for forming Scrum teams and turning them into performing units. Overseeing solution architecture, establishing best engineering practices, engaging stakeholders into product management and service design, advocating for DevOps culture and Cloud-based operating model.

Leading a small team that provides IT & Digital Marketing consultancy for early stage startups and small business.

Responsible for a team of UX researcher, business analyst, technical writer and UI designer that worked together on assignments from leading largest and most known banks, telecom operators, e-commerce players in Russia, Ukraine and Belarus. Our goal was to improved digital experience and user journeys to increase customer satisfaction while they are interacting with websites, mobile applications, online services and enterprise information systems.

Established IT governance, service desk and fully digital business processes from scratch. Responsible for design and development of web-based Business Management Information System (incl. CRM, helpdesk, inventory management) and its integration with Financial system and Network management systems. Accountable for budget of IT department, vendor management and software licenses procurement.

Managed a team that was building new B2B web platform to replace desktop application and extend operations beyond Estonia to Latvia, Lithuania, Ukraine, Belarus and Moldova. Responsibilities: solution architecture, software development, engineering management, hardware and software procurement, data migration.