Zhen Niu
Angestellt, Senior Implement Engineer, Assia inc.
Beijing, China
Werdegang
Berufserfahrung von Zhen Niu
Bis heute 10 Jahre, seit Juli 2014
Senior Implement Engineer
Assia inc.
Implementing ASSIA DSL Express (DSL optimization & diagnostics systems, Linux + oracle based software) for telecommunication customers
Support management of Indian 300+ service center layer1&1.5, target on Lenovo Idea product line, including integrated machine, notebook, PAD and accessories. Indian Tickets handling and tracking in salesforce.com, repair data mining, Repeat repair or high fault rate analysis, early quality warning, on-site training for area, technical tips and quality notice. Interface to Product manager and R&D
As TAC3 team leader: report OMC related issues to OMC local R&D department manager As TAC3 engineer: 24-hour TAC2-oriented support to China and Thailand, emergency case handling, test of localized software specially designed for China market
2 Jahre und 3 Monate, Sep. 1996 - Nov. 1998
Network administrator & project manager
The Information Research Institute of North Industry
Responsibilities include Project management, installing and supporting ICP (Internet Content Provider) network, as well as training to colleagues. China Engineering and Technology North Information Network LAN of The Information Research Institute of North Industry
Ausbildung von Zhen Niu
3 Jahre und 11 Monate, Sep. 1992 - Juli 1996
Computer Science and Engineering
Beijing Institute of Technology
Sprachen
Englisch
Fließend
Deutsch
Grundlagen
Chinesisch
Muttersprache