Zuzana Vajdicova

Handling and processing reports from the foreign affiliates - Preparing of Management presentations - Taking care of the payment flows. - Coordinating cooperation between the departments in Shared Service Centre

- Planning and supervising of special golf events for Nescafe - Coordinating hostess activities, catering, promotional materials, advertising and golf resorts rental

- Selling educational programs and courses - Organization of workshops - Customer care activities, dealing with complaints - Preparing invoices - Winner of the company competition for Most Sales in the Year

- Communication with the Czech Airlines - Dealing with customer enquiries and complaints taken from a variety of sources, including mail, phone and email - Working to company targets and deadlines to ensure a complaint is resolved to the customer's satisfaction within a set time frame

International Territorial Studies Master Program - Tourism Management: Marketing, micro- and macro-economy, international trades

Tourism and Hotel Management Marketing Services, Gastronomy, Licensed Guide of Prague