sameer bouri
Student, german and english for business and comunication, German-Jordanian University
amman, Jordanien
Über mich
Skilled team player with quick learning abilities, in addition to a strong background in banking environments. Works well either independently or in a team to handle challenging assignments with dedication to meet the business needs.
Werdegang
Berufserfahrung von sameer bouri
1 Jahr und 3 Monate, Okt. 2021 - Dez. 2022
Customer Service Representative
Arab Bank
Answered inbound calls to greet & assist customers with various needs & questions. Addressed customer concerns, complaints & resolved issues promptly. Navigated multiple systems to identify source of issue. Built strong knowledge of product line to assist customers. Offered products and services to meet customers needs & goals. Placed outbound calls offering additional consultation on products and services. Met productivity & quality KPI targets. Trained new employees on sales & customer service techniques.
6 Monate, März 2021 - Aug. 2021
Teacher Assistant
Hochschule Magdeburg-Stendal (FH)
working as an intern under the supervision of Mr. Hubertus Weyer who is a lecturer in both Hochschule Magdeburg-Stendal and Otto von Guericke Universität. My work was directly with him, so I was working individually. • responsible of presenting some cultural topics. • attending all lectures given by my supervisor. •present my own BA project to business and communication students in the OVG University and answering their questions about the topic itself. • preparing for the course final exam.
4 Monate, Mai 2020 - Aug. 2020
Trainer
Hashtat
•Writing training material for school students about my university major ( German and English for business and communication) •Giving training in a mini university program for teenagers between 13- 17 years old.
3 Jahre und 5 Monate, Mai 2015 - Sep. 2018
Team Leader
Sky High Events Jordan
• responsible from bringing the staff for every event that I attended and also supervising and helping my team during the event. • responsible for interacting with costumers in terms of getting feedback or complains.
6 Jahre und 3 Monate, Mai 2011 - Juli 2017
Scout member
Amman Orthodox Scout Group
• Being one of the scout members and participating in the camps and the weekly meetings.
3 Jahre und 5 Monate, Mai 2010 - Sep. 2013
Participant
Sunday Schools
Ausbildung von sameer bouri
1 Jahr, Sep. 2020 - Aug. 2021
International Technical Communication and Translation
Hochschule Magdeburg-Stendal (FH)
Bis heute 7 Jahre und 9 Monate, seit Okt. 2016
german and english for business and comunication
German-Jordanian University
5 Jahre und 7 Monate, Jan. 2009 - Juli 2014
Information Technology
Terra Santa College
Sprachen
Englisch
Fließend
Deutsch
Gut
Arabisch
Muttersprache