shridhar barik

I am an Experienced IT professional in developing, coordinating with level 2 and level 3 engineers in analyzing the production issues and delivering monitoring solutions in both on premises(Fabric) and Google cloud based applications(GCP) to serve the criticality of the application services around the world. Key achievements: solved 99.9% level 2 tech support tickets without needing to escalate to level 3 support engineer. Working with the following technologies: •Google Cloud Platform(GCP) •Github, Kubernetes(k8s), Teamcity, Bitbucket, Udeploy, Terraform, Helm •SQL Developer (Good understanding in Oracle SQL and Cloud/Postgres SQL queries) •Monitoring(Cloud operations suite), Splunk, Geneos and Neurelic •Github - using for collaboration •Familiar with bug tracking tools like Jira, ALM, ServiceNow •Release management •SharePoint •Software troubleshooting and problem solving