Astrid Segmar

• In charge of assisting and advising approximately 250-300 students each semester, placing them in international internships • Communicating and meeting regularly with all concerned stakeholders, both internal and external • Ensuring the smooth flow of relevant information between departments and campus locations • Headed up the implementation of Symplicity software for the department on both Swiss and London campuses, training staff and students in the use of the platform

• Training within Income & Cashiering, Purchasing & Payables, Month-/Year-end procedures and balance sheet and tax reconciliation • In charge of Blackline, Contracts overview, Insurance register, CSA spot checks, Bank statements/Unmatched report

• Managed all operational staff within the front office • In charge of accounts receivables as well as house and group accounts

• Daily reception duties at the campus • Assisted with the set –up of the GIHE Career Development group on LinkedIn • Created an excel template for statistical analysis of relevant internship data

• Acting senior on duty (last 4 months) • Trained new staff members and created SOPs

• Supervised and trained students in the two on-campus restaurants (one formal, one casual) • Ran the coffee bar • Organised schedules and events

Hospitality, Finance and Revenue Management

Ancient Greece and Rome 5 weeks practical in Greece