Dagmara Dąbrowska

Angestellt, Customer Support Specialist, Opera Software ASA

Berlin, Deutschland

Fähigkeiten und Kenntnisse

Customer service
Customer Relationship Management
Freshdesk
Process Improvement
Spanish Language
Polish
SDL Trados Studio
Microsoft Excel
Microsoft Word
Microsoft-Office-Paket
Customer care
Customer Support
Customer Relations
Complaint management
Customer Experience Management
Spanish
Zendesk
Google

Werdegang

Berufserfahrung von Dagmara Dąbrowska

  • Bis heute 2 Jahre und 5 Monate, seit Feb. 2022

    Customer Support Specialist

    Opera Software ASA

    - Providing high quality service for Spanish, Polish and German customers - Obtaining and communicating product related information - Ensuring the accuracy of information - Creating positive and long-lasting relationships with customers - Working with multiple systems - Translation into Spanish, English and Polish - Freshdesk/Zendesk/Slack Skills: Freshdesk · Customer Relationship Management (CRM) · Process Improvement · Spanish Translation · Microsoft Office Customer Service · Teamwork · Spanish

  • 1 Jahr und 1 Monat, Jan. 2020 - Jan. 2021

    Storekeeper/Customer Care

    Super-Pharm

    Working as a Storekeeper and assistant manager. - receiving deliveries of supplies - planning the use of space and distribution of supplies - skillful handling of stock documentation - operation of information systems - cooperation with customers and suppliers - Cooperation with other departments of the company, e.g. with the sales department, the logistics department or the purchasing department.

Ausbildung von Dagmara Dąbrowska

  • Bis heute 3 Jahre und 10 Monate, seit Sep. 2020

    Spanish Language in Business and IT

    Wyższa Szkoła Bankowa

Sprachen

  • Polnisch

    Muttersprache

  • Englisch

    Fließend

  • Spanisch

    Gut

  • Deutsch

    Grundlagen

21 Mio. XING Mitglieder, von A bis Z