Judy Brendel
Angestellt, Teamlead Kundencenter, AIDA Cruises
Berlin, Deutschland
Über mich
100% Kundenorientiert seit 2011 - Hochmotiviert, immer positiv, unendlich kreativ
Werdegang
Berufserfahrung von Judy Brendel
- Responsible for 22 direct reportings / team members - Responsible and driving approx. +1Mio sales volume / month - Project Lead for several high level projects (as planning, implementation and documention for AI assisted Sales/Management Software to 600+ employees) - Inauguratiomal Management of two ship new launches - training tracking & organisation for 600+ employees - Quality Control & Management
Neustart im Landbetrieb meines Kreuzfahrtunternehmens - Expertise im Gästekontakt - Kalt/Warmakquise - Eskalationsmanagement
Weltweite Kreuzfahrt Team Lead Front Office Team - 5 direct reports - high level administrative tasks - clearance of ship for departure/arrival in ports - high level contact / interaction with local authorities - customer management / care - budget responsiblility +50k - administrational responsibility for 2500 guests - responsible for training organisation and rotational planning of Front Office Team
11 Monate, März 2012 - Jan. 2013
Rezeptionistin
andel's by Vienna House Berlin
Front Office - Customer Care - Administrative Work - Accounting - warm Sales
AIDAcara - Weltweite Seefahrt
Grade: 1,0 Aktivitäten und Verbände: Graduated with Award "Best Apprentice of the year 2011 Berlin/Brandenburg" with honours
Sprachen
Deutsch
Muttersprache
Englisch
Fließend
Russisch
Gut
Spanisch
Grundlagen