Panagiota Christopoulou

Berufserfahrung von Panagiota Christopoulou

• 11 Monate, Jan. 2020 - Nov. 2020

  Business Customer Assistant

  Majorel Münster

  B2B customer support in EMEA Volume Licensing department of Microsoft. Handle support tickets of businesses, MS partners and MS resellers in Greek (10%) and English (90%). Assist with the activation of accounts, licenses and products, respond to inquiries and inform on the features and functions of products-licenses, provide T1 technical support and troubleshoot, escalate issues to T2, provide feedback on requests and updates on status of case, transfer cases to appropriate department.

• 6 Jahre, Sep. 2013 - Aug. 2019

  Administrative Assistant

  Christopoulou Farm SA

  B2B and B2C customer support, sales order management, interaction with suppliers, assisting with the purchase of products/ services, as well as the distributors so as products are delivered on time, accounting related tasks such as billing, invoice issue and record, VAT returns, payment transactions handling, raising of credit/debit notes and reconciliation of accounts, updating the CRM database, month-end closing and reporting activities and ad hoc clerical tasks.

• 1 Jahr und 4 Monate, Mai 2012 - Aug. 2013

  Accounts Receivable Supervisor

  Teleperformance Portugal

  Supervise a team of 12 Accounts Receivable Representatives of Barclaycard