Susanne Wienand
Angestellt, Global Deployment Manager, HP
Ratingen, Deutschland
Werdegang
Berufserfahrung von Susanne Wienand
Bis heute 17 Jahre und 6 Monate, seit 2007
Global Deployment Manager
HP
Towerlead Global Desktop Refresh for specific customer Transformation Lead Global Desktop Refresh ; Design and Implemantation of Global Dektop related processes
2005 - 2006
Account Service Lead
HP
Service Delivery / Usermanagement Defintion and Implementation of all respectiv processes "Manager and Lead for Refresh specificly interfacing with customer contacts" Account Service Lead (ASL) role for EUWM Gouvernance of SLI Reporting/ Requestmanagement Gouvernance of IMACd
1999 - 2005
Teamlead Customer Services
WestLB Systems
Teamlead Usermanagement / Customer Services Gouvernance of SLA Reporting Implementation of centralized internal asset und workflow tool solution (Atis) Rollout Operationsmanager for the NT Migration (Novell >NT) Design and Iplementation for standard processes (technical Procurement/Installation /Disposal)" Outtasking Project
1990 - 1999
SE
GE CompuNet
Trainer MS Products and Operating Systems (IBM/DOS/OS2) Super Learning Rollout Migration for NT (OS/2 >NT) Onsite Support for Lotus / MS Products / Mainframe Onsite Support Novell Network for TCP/IP
1987 - 1989
Employee
Stadt Bochum
Sprachen
Englisch
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Deutsch
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